Live well, work well | North Carolina State News
Did you know that as a North Carolina State employee, you can access online resources for everything from senior care to financial planning? Through OrientationOnline Resources, you can also get help planning your next trip or find contractors for home repairs.
The sky is the limit, says Dan O’Brien, assistant director of employee relations. He coordinates the university Teacher and Staff Assistance Program, which hosts GuidanceResources Online.
“The main goal of this program is that our teachers and staff can live well and work well,” he says. “It’s a wonderful benefit that helps employees cope with whatever life throws at them. “
Free and confidential
It’s not uncommon for organizations as large as the state of North Carolina to have employee assistance programs, but the university’s program is unique, O’Brien says, because it not only offers resources. for physical and mental health, but also for financial well-being, legal support and family services.
And the program is free and completely confidential.
“This is essentially a no-cost benefit to faculty, staff and their families,” says O’Brien. The term “household” is defined broadly, he says, encompassing not only tax dependents or partners who may live under your roof, but also those who do not live at home, such as aging parents or family members. college-aged children.
O’Brien used the program to help him find an elderly care facility for his parents as well as to help him navigate the college admission process. In each case, ComPsych, the third-party vendor that operates GuidanceResources Online, did all the research and provided custom reports that helped O’Brien and his family make these big decisions.
“As long as it’s legal, ethical, and searchable, they can do all of that due diligence for you, which can save a lot of time, energy and money,” says O’Brien.
If you’re planning a trip, they won’t act as travel agents, but they’ll do some initial research for you on things like travel conditions, required vaccinations, or destinations that best suit your interests, says. -he.
Confidentiality is the key. The administrators of the program have no idea who uses the services, unless you decide to disclose this information. And if you’d rather not talk on the phone with a service provider, you can chat online, send an email, watch a video, or read a resource guide. A GuidanceNow mobile application is also available for Apple and Android devices.
To do the first step
Getting started is easy, says O’Brien. Visit OrientationOnline Resources and register with NC State Web ID: FASAP. Then you will be prompted to create a unique username and password.
“There are many great resources out there on wellness, preventative care, care for the elderly, anything you can think of from major life events to everyday circumstances,” says O’Brien.
If you have mental or physical health needs, the program will connect you with a clinician who will do an initial assessment and then refer you to a local provider or counselor. You will then have three free tours. If you want to continue with treatment or counseling, the program can connect to your benefits to get things done.
For help with legal matters – from divorce to estate planning – the program offers unrestricted access to lawyers on ComPsych’s staff. And if your situation requires additional local legal advice, you will receive a 25% discount on the services of local lawyers from the ComPsych network.
The program’s financial services work the same, says O’Brien.
“Faculty, staff, and their household members have access to a suite of financial planners and CPAs for financial matters,” he says. “Now, of course, you can’t call them and ask them to do your taxes, but if you don’t know how to fill out a tax form, they can help you. “
“Just a click or two”
O’Brien also offers himself as a resource. If you have any questions about the program or need help using it, please write to it. He and his team are also available to lead training sessions on campus.
“At the end of the day, you spend a lot of time and energy at work,” he says. “And people need help, they need resources to deal with the events of life as well as the everyday problems that arise.
“So why not have at your disposal a resource that costs nothing, that is confidential, that can really meet the challenges that life throws at you? I invite people to visit the website, sign up, and start enjoying the number of resources that are just a click or two away.
There are a ton of other wellness resources available for faculty and staff, including the Smiles on campus dental office, dietitian services, confidential counseling and workshops on financial well-being. View the full list.